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Frequently Asked
Questions
What is
counselling?
Counselling is a process that focuses on enhancing your psychological well-being within a collaborative and confidential relationship between a professional counsellor and the client. People seek counselling for a variety of reasons. They may be facing a transition, work-related issue, a sense of depression, anxiety, or feeling trapped by events from the past that hindered them from progressing.
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Counselling can take different forms depending on your needs and what type of therapy may be suitable. The counselling session is usually around 60 minutes, though the first session may take up to 1.5 hours. During the first few sessions, the counsellor may spend some time doing history taking. The information gathering is crucial to guide the conceptualisation of the treatment plan. The counsellor will collaborate with you respectfully to process your thoughts and emotions to bring insights into your situation.
what is the
difference between
counselling and
psychotherapy?
Do you wonder if you should seek counselling or psychotherapy? Counselling is often present and future-oriented, while psychotherapy includes processing your childhood experience. People seek counselling for specific issues and seek psychotherapy to explore past experiences that might contribute to present-day problems.
There are several factors to consider when choosing your therapist.
How can Counselling OR PSYCHOTherapy
Benefit me?
There are many benefits to attending counselling. Through the counselling process, you will experience a higher degree of self-awareness and a better understanding of yourself, enhancing your relationship with yourself and others. You will also learn a more adaptive way of regulating your emotions and managing challenges in life. It will lead to increased confidence and a more positive sense of self.
does your CENTRE accept anyone FOR COUNSELLING AND PSYCHOTHERAPY?
Yes, we accept people regardless of race, culture, social status, gender and faith orientation.
Are my COUNSELLING OR PSYCHOTHERAPY sessions confidential?
The content of your counselling sessions and your records are confidential unless the following occurs:
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A) Under the law and the ethical guideline of the profession, the therapist may contact your next of kin/guardian or disclose to the relevant governing authorities if there is:
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Evidence of clear and imminent danger to yourself and others.
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An indication of physical, psychological and sexual abuse of a minor or /and vulnerable person.
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By court’s subpoena or when information is necessary for referral to other services.
B) Clinical Supervision: In keeping with the Singapore Association for Counselling (SAC) requirement, the therapist has a professional duty to seek Clinical Supervision. The purpose of clinical supervision is to provide you with better support. The supervision sessions will be confidential.
what can i expect during my first COUNSELLING OR PSYCHOTHERAPY session?
During the first few sessions, the therapist may spend some time doing history taking and identifying significant events contributing to the current challenges. The information gathering is crucial to guide the conceptualisation of the treatment plan. The therapist will collaborate with you respectfully to process your thoughts and emotions to bring insights into your situation.
How long is each COUNSELLING OR PSYCHOTHERAPY session?
Approximately 50 - 60 minutes.
How do I schedule my COUNSELLING OR PSYCHOTHERAPY sessions?
After the first session, you may contact your therapist directly or through our administrator to arrange or confirm your next appointment.
How much is the consultation fee FOR COUNSELLING OR PSYCHOTHERAPY ?
The consultation fees vary according to the Therapist's experience. It ranges from $120 for consultation with a counsellor, $190 for consultation with a Senior Therapist and $210 for consultation with the Clinical Director.
Consultation with a trainee counsellor is available for $40 per session.
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Please refer to
https://www.restoringpeace.com.sg/fees
for more details.
why is there a difference in fees?
Our fees are set accordingly based on therapist or counsellor's experience and expertise.
why do you charge when there are other places offering free THERAPY SESSION?
Restoring Peace Counselling and Consultancy Pte Ltd is a private entity. We do not receive funding from any source. The fees that you pay help cover our operations and enable us to provide options for low-bono services.
I am sincere about seeking COUNSELLING OR PSYCHOTHERAPY SESSION but I cannot afford the fees. What can i do?
Suppose you are keen to seek professional therapy but cannot afford the consultation fee. In that case, you may submit a request for a discounted rate, and we may give a limited discount on a case-by-case basis from the second session.
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Low-bono counselling is available for consultation by our trainee counsellors or volunteer professional counsellors (Subject to availability). We regret to say that we are unable to offer pro-bono or low-bono trauma therapy due to our limited resources.
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Please note that discount is applicable on a case by case basis.
do i need to make payment in advance?
A deposit of 50% is required to secure the first appointment, and 100% for any online sessions. The timing of your deposit depends on when your first appointment is scheduled:
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If your appointment is more than a week away: Please pay the 50% deposit within 72 hours of receiving the confirmation email.
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If your appointment is within the next 7 days: The 50% deposit is due within 24 hours of the confirmation email.
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If your appointment is the next day: We kindly ask for the 50% deposit to be made within 6 hours of receiving the email, or as soon as possible.
This ensures that we can secure your booking and prepare for your appointment.
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Kindly note that the deposit will be forfeited if we do not receive a response after 3 months.
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For online sessions, please transfer the fee at least 2 hours before the start of the session.
What are your payment methods?
We accept payment through bank transfer, PayNow or cash. Overseas clients may make payment through bank transfer or through Wise.
Is there a cancellation policy?
Kindly give us 48 hours' notice if you want to cancel or reschedule your appointment so we have enough time to notify other clients needing the slots.
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Rescheduling and cancellations made 36 hours or less before the session are subject to a cancellation fee according to your informed consent contract. A full fee is chargeable for no-shows.